Last updated: Oct 2022

Basic Configurations Requirements to Run UTRADE Online Trading Platform

UTRADE Web

Processors: Central Processor Unit 2GHz or above
Memory: 1GB or above
Network Connection: Broadband installed
Operating System Support
Windows 11 Yes
Windows 10 Yes
Windows 8 Yes
Windows 7 Yes
Windows XP Yes
MAC OS X (10.7 or above) No
Browser Version Real-time Streaming Users Non Real-time Streaming Users
Microsoft Edge  Yes Yes
IE 11.0 or above Yes Yes
Google Chrome 45 or above Yes Yes
Firefox 43 or above YesFirefox 51 or below Yes
Safari 9 or above No Yes
If clients still experience problems with our online trading platform, please call our Client Service Hotline: (852) 2136 1818.

Firewall and Proxy Server Configurations Requirements
Firewall: If a firewall is set at the network, TCP / IP port 80 and 443 must be opened
Proxy Servers: Support various Proxy Servers

UTRADE Mobile

Operating System
iPad/iPhone: iOS 11 or later

UTRADE Mobile on iPhone and iPad is available in the iTunes App Store as UTRADE HK Mobile
Android: Androids version 7 or later

UTRADE Mobile is available in Google Play as UTRADE HK Mobile