Important Notices

Change of HKEx Trading Hours

With effect from 31 July 2017, trading hours of HKEx will change accordingly:

Pre-opening session 09:00 - 09:30
Morning trading session 09:30 - 12:00
Afternoon trading session 13:00 - 16:00
Closing Auction Session 16:00 - random closing between 16:08 and 16:10

SFC Transaction Levy

With effect from 1st October 2010, the Transaction Levy will be reduced from 0.004% to 0.003%.

UOB Kay Hian will not ask for client's passwords via emails. Clients are reminded not to login online through hyperlinks embedded in any emails.


SPTrader is Unstable on New iPhones

SPTrader is currently unstable on iPhone XR, iPhone XS and iPhone XS Max. The vendor is fixing the issue. Please kindly trade on computer or other mobile devices. For any enquiries, please contact your Account Manager or Customer Service Hotline at (852) 2136 1818. We apologize for any inconvenience caused.

The Investor ID Model regime for Northbound Trading will be commenced in Q3 2018

The Investor ID Model regime for Northbound Trading will be commenced in Q3 2018, if you wish to participate/ continue participating in the Northbound Trading after commencing of relevant regime, please sign the relevant document as below:

With effect from 16 July 2018, you will be notified by email when you log-in to your internet trading account.

Security Advisory in Mobile Apps

To help you understand security of your online trading account and reduce hacking risks associated with online trading, you are advised to pay attention and follow the "Security Advisory" published on

Starting from April 24, 2018 (Tue), all clients are required to register for Two-factor Authentication Service upon login to UTRADE trading platforms. For details, please refer to UTRADE Secure User Guide & FAQ.
Should you have any issues on US trading when US markets open, please contact Night Futures/ US Trading 24-hour Service Hotline: +852 2826 4888 for order placing.

If you encountered unusual duplicate login message after logging in UTRADE Web which could be caused by the outdated data saved in your web browser's cache. On the login page, please press "CTRL" + "F5" on keyboard to clear cache. If the issue still persists, please call our Customer Service Hotline at (852) 2136 1818.


Please be informed that our Terms & Conditions of Client Account Agreement has been revised, the New Terms will be effective on 1 April 2018.

The New Terms will supersede any client agreements signed with us and sets out the terms with which we will deal with you and shall apply to all transactions undertaken by you. Below please find the Summary of Changes for your information.

Summary of Changes:

Changes of Terms and Conditions (Securities): Click Here

Changes of Terms and Conditions (Futures): Click Here

In case you have any queries on New Terms, please contact your designated AE for assistance.

If there is any inconsistency or conflict between the English and Chinese versions, the English version shall prevail.

Thank you for your continuous support and we endeavour to continue providing the best services to you.

Yours faithfully,

UOB Kay Hian (Hong Kong) Limited
UOB Kay Hian Futures (Hong Kong) Limited


EU Regulation on key information documents for packaged retail and insurance-based investment products (“PRIIPs Regulation”)

The PRIIPs Regulation, which came into effect on 1 January 2018, states that a key information document (“KID”) must be provided to retail investors located in the European Economic Area (“EEA”) who are sold a packaged retail and insurance-based investment product (“PRIIP”). 
Futures Contracts and Options Contracts traded on the Hong Kong Exchanges and Clearing Limited (“HKEX”) technically fall within the definition of a PRIIP and accordingly the HKEX has produced a KID for each of the following types of products:
You can also visit the HKEX web site for the most updated version of the KIDs.